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FAQs
Raw Honey
Why does honey have strawberry or other fruity flavors? Is it pure honey or does it contain artificial flavoring?
Honey can naturally have fruit-like flavors depending on the flowers from which bees collect nectar. For example:
- Jungle’s Heart honey is harvested from strawberry blossom nectar, giving it subtle strawberry notes.
- Citrus Bloom honey, known as Jeruk in Malay, comes from citrus flowers, resulting in a mild citrus taste.
- Jungle’s Eye is sourced from Longan tree flowers, offering a distinct floral sweetness.
All our Daily Series, Premium Series, and Squeezy Series honeys are 100% pure and natural, harvested directly from fruit farm flower nectar. Their smooth taste and texture come naturally, without any artificial additives or flavoring.
For those looking for unique flavors, our Infuse Series blends pure honey with additional ingredients like herbs and natural fruits. These infused varieties provide a flavorful twist and added nutritional benefits, making them a great choice for those seeking something different.
Is it safe for pregnant women to consume honey?
Yes, honey is generally safe for pregnant women. Healthy adults have strong immune and digestive systems that neutralize potential bacteria or spores. Honey also provides essential vitamins, minerals, and antioxidants that support both maternal and fetal health.
We recommend Royal White Honey, as it is rich in folic acid, which supports healthy fetal development.
Why can’t infants under 1 year old consume honey?
Infants under one year old should not consume raw honey due to the risk of infant botulism, as their immature digestive systems cannot neutralize potential bacteria or spores. In contrast, pregnant women can safely consume honey because their fully developed immune and digestive systems can handle these microorganisms without risk.
Can honey regulate blood pressure?
While honey contains natural sugars, studies suggest that honey may have a gentler effect on blood sugar levels compared to refined sugars. Especially those concerned about diabetes should consume honey in moderation, but when used as a sweetener, it could help avoid the blood sugar spikes associated with more processed sugars.
We recommend Royal Black for customers who are concerned about their blood pressure.
Can diabetes patient consume honey?
Honey has a lower glycemic index (GI) compared to table sugar, meaning it may cause a slower rise in blood sugar levels. However, honey is still a simple sugar, consisting of glucose and fructose, which can raise blood sugar levels.
Therefore, it’s crucial for diabetics to monitor their blood sugar closely if they choose to include honey in their diet. Moderation is key, and it should not be consumed excessively. We recommend Royal Black for diabetic patients.
Does the presence of ants mean the honey is fake?
No, the presence of ants does not indicate that honey is fake. Ants are naturally drawn to sugar, and honey—whether raw, pure, or processed—contains high amounts of glucose and fructose. These sugars make all types of honey equally attractive to ants. Therefore, ant activity around honey is not a reliable way to determine its authenticity or purity.
Why would honey crystallize?
The crystallization of raw honey is a natural and reversible process, indicating its purity and natural state. This occurs due to the glucose content forming crystals.
You can easily restore crystallized honey to its smooth, liquid consistency by gently warming it in a water bath, without compromising its nutritional content. Refer to this post for more info. Refer to this post for more info.
Order and Shipping
Is same-day delivery available?
If you need urgent same-day delivery, please contact our customer service, and we will make the necessary arrangements for you.
Do you offer international shipping outside of Malaysia?
At the moment, we can only ship to Singapore. For shipments to other countries, please contact our customer service to confirm the logistics arrangements.
For shipments to Singapore, purchases over SGD 400 will be subject to customs tax.
What is the estimated shipping time?
Under normal circumstances, you will receive your order within 2-4 days after placing it and making payment. We will ship the order within 2 working days, and you can expect to receive it 1-2 days after it has been shipped.
For West Malaysia, delivery may take up to 7 days.
How much is the delivery fees?
West Malaysia:
• Orders above RM 200: FREE DELIVERY
• Orders below RM 200: RM 10 for normal shipping or RM 15 for local delivery (applicable for cakes and juices only)
East Malaysia & Brunei:
• Fixed Rate: RM 25
Singapore:
• Fixed Rate: RM 35
• Purchases above SGD 400 are subject to customs tax in Singapore

All THINGS HONEY, MAKING LIFE SWEETER
Life sometimes comes with bitterness, let honey sweeten our moments

HAVERST FROM THE JUNGLE, FINDING HIDDEN GEMS
Good honey doesn’t come easy, it takes difficult path to search for it

NATURAL FLAVOUR WITH DIFFERENT TASTE
Whether is wild jungle honey or farm honey, they are special by itself

DAILY AWESOME, HEALTHY LIFESTYLE
Consume honey daily and see the difference in health