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FAQs
Gifting
Can I customize my honey gift?
Yes you can. Just reach out to our customer service through whatsapp and let us know what you need. We are happy to serve you to make the gift more personalized.
Can I add message and wrapping on gifting?
Yes you can. Just click the add on of wrapping and gift message when you Add To Cart
Raw Honey
Why does honey have strawberry or other fruity flavors? Is it pure honey or does it contain artificial flavoring?
Honey can naturally have fruit-like flavors based on the flowers from which the bees collect nectar. For example, Jungleâs Heart is honey harvested from strawberry nectar, giving it strawberry notes, while Citrus Bloom honey has subtle citrus flavors, also known in Malay as Jeruk. Additionally, Jungleâs Eye is harvested from Longan Tree flower nectar. These flavors are completely natural and depend on the source of the nectar.
All our Daily Series, Premium Series, and Squeezy Series honeys are pure, natural honey, directly harvested from different fruit farm flower nectar. You will find the taste and texture are smooth and natural, without any artificial additives or flavoring.
Our Infuse Series offers honey enhanced with additional flavors or ingredients like herbs and natural fruits, blending them with natural honey. These infused blends offer unique taste experiences and added nutrition, making them a convenient and flavorful choice for those seeking something different.
Is it safe for pregnant women to consume honey?
Yes, it is generally safe for pregnant women to consume honey. Healthy adults, including pregnant women, have fully developed immune and digestive systems that can neutralize any potential bacteria or spores. Honey contains essential vitamins, minerals, and antioxidants that support both the motherâs and the developing babyâs health.
We recommend Royal White Honey because it is rich in folic acid, which aids in healthy fetal development during pregnancy.
Why is infant below 1 years old is not allowed to consume honey? And why pregnant women can?
Infants under one year should not consume raw honey due to the risk of infant botulism. This is because their digestive systems are not yet developed enough to fight off potential bacteria and spores, making them more vulnerable compared to older children.
Pregnant women, however, have fully developed immune systems, making honey safe for them.
Can honey regulate blood pressure?
While honey contains natural sugars, studies suggest that honey may have a gentler effect on blood sugar levels compared to refined sugars. Especially those concerned about diabetes, should consume honey in moderation, but when used as a sweetener, it could help avoid the blood sugar spikes associated with more processed sugars.
We recommend Royal Black for customer that concern about their blood pressure.
Can diabetes patient consume honey?
Honey has a lower glycemic index (GI) compared to table sugar, meaning it may cause a slower rise in blood sugar levels. However, honey is still a simple sugar, consisting of glucose and fructose, which can raise blood sugar levels.
Therefore, itâs crucial for diabetics to monitor their blood sugar closely if they choose to include honey in their diet. Moderation is key, and it should not be consumed excessively.
Does the presence of ants mean the honey is fake?
No, the presence of ants does not indicate that honey is fake. Ants are attracted to the high sugar content in honey, which consists primarily of glucose and fructose, regardless of whether the honey is natural or processed. Even raw, unprocessed honey contains these sugars, making it equally appealing to ants. Therefore, the attraction of ants is not a reliable indicator of the authenticity or purity of the honey.
Why would honey crystallize?
The crystallization of raw honey is a natural and reversible process, indicating its purity and natural state. This occurs due to the glucose content forming crystals.
You can easily restore crystallized honey to its smooth, liquid consistency by gently warming it in a water bath, without compromising its nutritional content. Refer to this post for more info.
Order and Shipping
Is same-day delivery available?
If you need urgent same-day delivery, please contact our customer service, and we will make the necessary arrangements for you.
Do you offer international shipping outside of Malaysia?
At the moment, we can only ship to Singapore. For shipments to other countries, please contact our customer service to confirm the logistics arrangements.
For shipments to Singapore, purchases over SGD 400 will be subject to customs tax.
What is the estimated shipping time?
Under normal circumstances, you will receive your order within 2-4 days after placing it and making payment. We will ship the order within 2 working days, and you can expect to receive it 1-2 days after it has been shipped.
For West Malaysia, delivery may take up to 7 days.
How much is the delivery fees?
West Malaysia:
⢠Orders above RM 200: FREE DELIVERY
⢠Orders below RM 200: RM 10 for normal shipping or RM 15 for local delivery (applicable for cakes and juices only)
East Malaysia & Brunei:
⢠Fixed Rate: RM 25
Singapore:
⢠Fixed Rate: RM 35
⢠Purchases above SGD 400 are subject to customs tax in Singapore
All THINGS HONEY, MAKING LIFE SWEETER
Life sometimes comes with bitterness, let honey sweeten our moments
HAVERST FROM THE JUNGLE, FINDING HIDDEN GEMS
Good honey doesnât come easy, it takes difficult path to search for it
NATURAL FLAVOUR WITH DIFFERENT TASTE
Whether is wild jungle honey or farm honey, they are special by itself
DAILY AWESOME, HEALTHY LIFESTYLE
Consume honey daily and see the difference in health